Etihad Salam Telecom Company, Cloud Solutions to accelerate innovation in Saudi healthcare sector

Saudi Arabia's healthcare system is getting a digital makeover, and two industry leaders are leading the charge. Etihad Salam Telecom Company and Cloud Solutions have joined forces to drive innovation in the sector, leveraging technology to improve patient care and streamline healthcare operations. Announced at LEAP 2025, this partnership marks a major step toward making healthcare more connected, efficient, and accessible across the Kingdom.

As Saudi Arabia pushes forward with its Vision 2030 agenda, digital transformation is no longer a luxury — it's a necessity. With millions of users turning to online consultations and digital health services, the demand for seamless, technology-driven solutions has never been higher. Etihad Salam and Cloud Solutions are stepping up to meet that demand head-on.

How will it work?

This collaboration brings together the best of both worlds. Cloud Solutions, a leader in Health Information Systems (HIS) in Saudi Arabia and the second-largest provider in the Middle East, delivers end-to-end digital health solutions. These include cloud-based platforms, mobile applications, and integrated medical record systems that give patients easy access to their health data anytime, anywhere.

Meanwhile, Etihad Salam Telecom Company provides the critical infrastructure to keep these digital solutions running smoothly. With a robust telecommunications network, they ensure secure, fast, and reliable connectivity — an essential component for real-time patient tracking, AI-driven diagnostics, and telemedicine services.

"Our partnership with Cloud Solutions Company is in alignment with our commitment to driving human-inspired innovation," said Abdullah Mohammed Khorami, Etihad Salam Telecom's Chief Business Officer. "Together, we're setting a new standard for healthcare by empowering providers with digital solutions that are not only advanced but also intuitive and accessible."

Why does it matter?

Saudi Arabia's healthcare landscape is evolving fast. By 2029, digital health users are expected to surpass 16 million, while online consultations are projected to hit 1.3 million this year alone. This rapid growth highlights an urgent need for digital solutions that keep up with demand and enhance patient experiences and healthcare efficiency.

With this partnership, hospitals and clinics can streamline operations, reduce costs, and offer better, more personalized care. AI-driven analytics will enable real-time insights into patient conditions, making healthcare more proactive rather than reactive. And with Cloud Solutions' innovative platforms combined with Salam's connectivity, healthcare providers will be better equipped to meet the challenges of modern medicine.

As Eng. Abdulelah Al Mayman, CEO of Cloud Solutions, put it: "By merging our innovative digital solutions with Etihad Salam Telecom Company's world-class telecommunications infrastructure, we're not just addressing today's challenges — we're preparing for the future."

The context

Saudi Arabia is investing heavily in digital transformation, particularly in healthcare. Vision 2030 aims to modernize the sector, shifting away from traditional models to tech-driven, patient-centered care. This shift aligns with global trends, where digital health solutions are revolutionizing how care is delivered, making it faster, smarter, and more efficient.

Etihad Salam and Cloud Solutions are riding this wave, ensuring that the Kingdom's healthcare system isn't just keeping pace with change — it's leading it. By integrating AI, cloud computing, and real-time data analytics, they're building a healthcare ecosystem that is more connected, accessible, and resilient.

With their combined expertise, the future of Saudi healthcare is looking smarter, smoother, and more patient-focused than ever.