Oman’s Dhamani health insurance platform reports record activity in 2025

In a region known for bold moves and rapid progress, Oman's "Dhamani" health insurance platform is making waves — loud ones. Just halfway through 2025, it has already processed over 4.2 million transactions, breathing new life into how health insurance is conducted in the Sultanate.

This isn't just a systems upgrade — it's a full-blown overhaul. As one insider put it, "Efficiency and transparency are no longer goals — they're built into the platform's DNA."

How does it work?

At its core, Dhamani is a digital workhorse. It runs the show behind the scenes of Oman's national health insurance, handling everything from eligibility checks to financial settlements between hospitals and insurers. Here's the breakdown:

• 2.3 million checks to confirm if people were covered
• 1.4 million medical approvals processed
• 700,000 claims filed by hospitals

And the money? That's not lagging behind. A whopping OMR 3.5 million was pushed through electronically to hospitals — quick, traceable, and fuss-free.

Tied into this digital grid are:

• 33 hospitals
• 37 health complexes
• 33 specialist health centers
• 20 clinics

Altogether, it's a neatly woven network — like a tightly knit sweater keeping the whole health system warm and working.

Why does it matter?

Because health insurance shouldn't feel like a paper chase or a waiting game. Dhamani's success tells a different story — one of faster approvals, smoother payments, and far less bureaucracy.

Patients are no longer left in the lurch. Hospitals don't have to nag for payments. And insurers aren't stuck digging through mountains of paperwork. Everyone's got their role, and the platform keeps the engine humming.

It's also a quiet game-changer for trust. Every time a claim goes through without a hiccup, that's confidence being built — between people, providers, and payers.

The context

Before Dhamani, Oman's health insurance landscape was a patchwork of slow processes and scattered communication. It wasn't broken, but it was sluggish — like trying to stream a movie on dial-up.

The government saw the writing on the wall and bet big on a digital-first model. Dhamani is the result: one platform to handle it all. It was designed to raise the bar, cut red tape, and give Oman's residents a better shot at timely care.

And now? The numbers speak for themselves. With 40,000 transactions a day, Dhamani is no longer the future. It's the now — and it's setting a gold standard others in the region might want to follow.