Vitalls, MSH MENA to jointly develop integrated administrative global health solutions

In a world where healthcare rarely keeps pace with global mobility, a new partnership is quietly redrawing the map. At the Expand North Star event in Dubai, Vitalls, the digital health passport platform, and MSH MENA, a heavyweight in international health insurance administration, signed an MoU that could change how expats, NGOs, and multinationals manage health coverage across borders. Their shared goal: to make global health administration as seamless as travel itself.

How does it work?

At the heart of the collaboration is the promise of integration — two infrastructures becoming one coherent system.

• Vitalls' Digital Health Passport acts as a secure, encrypted health vault controlled by the user, ensuring personal medical data can be accessed anywhere, anytime.
• MSH MENA's administrative backbone brings its proven Third Party Administration (TPA) expertise, managing claims, coverage, and health insurance logistics on a global scale.

Together, they plan to develop a platform that merges verified health data with international health insurance coverage. It's not just about digitization — it's about continuity of care. Imagine landing in a new country and your medical history, insurance coverage, and emergency contacts follow you instantly, securely, and compliantly.

One of the standout features in the works is Smart Travel Support: a digital service that uses consent-based location tools to simplify travel-related health coverage, streamline claims, and even tailor regional insurance options through licensed partners.

Why does it matter?

Managing healthcare across borders is a logistical nightmare. Different systems, data silos, and compliance standards often leave expats and international workers fending for themselves. This partnership cuts through that fog.

"By enabling secure and compliant management of verified health information with international health insurance administration solutions," said Mehdi Bouchenak, founder of Vitalls, "we're not just simplifying health management for expats — we're fundamentally enhancing their safety and peace of mind worldwide."

The integration could mark a step-change for global health management, putting control back in the hands of individuals while ensuring that insurers and administrators can coordinate smoothly behind the scenes. Mohamed Lamine DJETTANE of MSH MENA emphasized that this isn't disruption for disruption's sake: "Our goal is rooted in collaboration, not disruption... supporting our mutual clients with seamless coordination, UAE-supported coverage and peace of mind globally."

The context

The timing couldn't be better. Global mobility is rising fast — expats, remote workers, and international contractors are on the move more than ever. Yet, healthcare systems remain largely territorial. Data doesn't travel well, and insurance paperwork often stops at the border.

Dubai's Expand North Star event provided the perfect stage for this announcement — a gathering point for innovators rethinking global systems. By combining MSH's decades of administrative experience with Vitalls' technology-driven agility, the two organizations are betting on a future where digital health administration travels as freely as people do.

In essence, this isn't just an MoU — it's a blueprint for a borderless healthcare experience.