NeoHealth launches tech-enabled home healthcare service in the UAE

A new home healthcare company, called NeoHealth, has launched in the UAE — offering tech-enabled personalized medical and personal care in the comfort of one's home.

With its flexible services with no minimum hourly requirements, an easy booking system, and a team of DHA-licensed nurses - NeoHealth caters to an array of customer needs, from clinical care and postoperative rehabilitation to elderly and newborn care and home testing.

How does it work?

NeoHealth's main priority lies in creating a comfortable and warm environment for the customers while nurturing their staff and ensuring the values are aligned with those of the company.

The match of personality and experience plays an integral part in the hiring process, as the company believes this impacts the whole ecosystem of home healthcare between the nurses and the customer. NeoHealth prioritizes top training for its staff and is an accredited training center where the focus is on providing continuous professional training to nurses to ensure high-quality service at all times.

At the initial stage, customers have the option of Zoom or in-person meetings with NeoHealth nurses, as well as free three-hour trials to ensure customer satisfaction and comfort within the home.

Work efficiency and medical accuracy are also essential pillars of the business. To ensure workflow and promote sustainability among its staff, NeoHealth uses special technology. Nurses utilize tablets connected to patients' records systems, all in accordance with DHA compliance.

On the record

"We are excited to launch NeoHealth and provide unique solutions that address an array of existing issues when it comes to healthcare. This includes comfort, flexibility, and warm care while holding to the highest medical and technological standards. I am sure that we will transform lives with our service," said Saood Al Ghurair, CEO, NeoHealth.

"Here at NeoHealth, we are all mums, daughters, sons and parents and we know how we would like our own family to be treated. We take care of our staff, and it is our mission to always provide our customers with the best service and ensure that they are treated as family," added Kelly Short-McCullough, Director, NeoHealth.

The vision

NeoHealth aims to become an extension of the customer's family while providing in-home healthcare support that clients can trust implicitly, where they need it, and when they need it. In that sense, we expect to hear more from them down the road. Stay tuned...