MyAster app impacts over 5 million lives in three years

In just three years, myAster has become more than a health app — it's a pocket-sized ecosystem for well-being. With 2.8 million downloads and more than 5 million lives touched, the GCC's top omnichannel platform has quietly rewritten how people think about healthcare, wellness, and beauty. From a 2 a.m. GP consultation to a 90-minute skincare delivery, myAster blends medical precision with lifestyle convenience.

As Nalla Kurunaithy, CEO of Digital Health & Omnichannel at Aster DM Healthcare, puts it, "Healthcare and wellness should be connected, convenient, and centered around the individual."

How does it work?

At its heart, myAster connects users with the entire Aster network — 7 hospitals, 72 clinics, and more than 680 doctors spanning 30 specialties. Here's what that means in real life:

• Book a general physician and get a video consultation in under 15 minutes.
• Schedule homecare services — anything from physiotherapy to IV drips — without stepping outside.
• Access lab results, radiology reports, and prescriptions all in one place with "Lab on App."

The app's Health Profile keeps tabs on vitals like blood pressure and glucose, as well as risk factors such as smoking or hypertension. On the wellness side, guided breathing exercises and lifestyle tracking tools help users manage stress and build better daily habits.

Beauty, too, gets its digital glow-up. With myBeauty Lens, an AI-powered tool that analyzes 18 skin metrics and environmental factors, users receive personalized skincare advice — and can instantly order recommended products, including cult K-Beauty favorites. Express delivery operates 24/7 across five Emirates, bridging the last mile between digital recommendation and doorstep convenience.

Why does it matter?

Because myAster isn't just connecting doctors — it's connecting dots. It's creating a continuum in which medical care, preventive health, and self-care merge into a seamless experience. For users, it means no more juggling apps, appointments, or guesswork. It's healthcare designed to feel as natural as scrolling your phone.

Kurunaithy sums it up best: "Our growth reflects a shift in how people want to experience care — seamlessly blending medical, preventive, and self-care services through one trusted platform."

And that trust shows. Over 50,000 video consultations later, users aren't just seeking treatment — they're embracing proactive, personalized well-being.

The context

Launched in 2022, myAster arrived at a time when healthcare was ripe for reinvention. Post-pandemic, people craved control — over their health, their habits, their time. The app met that moment with equal parts tech and empathy.

Its recent expansion into Saudi Arabia marks another milestone. With Arabic voice input and Google Cloud's generative AI, users can describe symptoms in their own dialect and receive culturally tailored recommendations. It's inclusive, smart, and deeply human.

In an era when "wellness" is often just another buzzword, myAster is making it tangible — faster, friendlier, and more personal. By weaving together clinics, care, AI, and everyday comfort, it's not just changing healthcare in the Gulf — it's redefining what care feels like.