Moro Hub to enhance smart healthcare capabilities at DCAS

At GITEX Global 2025, Dubai's bustling tech fairground, where the city's digital ambitions take center stage, Moro Hub and the Dubai Corporation for Ambulance Services (DCAS) inked a pact that could redefine emergency response in the emirate. The agreement, signed by Eng. Marwan Bin Haidar, Vice Chairman - Digital & Group CEO of Digital DEWA, and HE Mishal Abdulkarim Julfar, CEO of DCAS, aims to fuse cloud, AI, and IoT technologies into Dubai's ambulance services.

In the words of Bin Haidar, "Our collaboration with DCAS represents a significant step forward in enabling smarter, faster, and more efficient emergency medical services that align with Dubai's digital future."

How does it work?

The MoU sets the stage for joint exploration across several digital frontiers:

• Colocation and cloud hosting: building the backbone for fast, secure data access.
• IoT and smart city solutions: connecting ambulances, control rooms, and hospitals in real time.
• Cybersecurity and managed services: keeping sensitive medical data under lock and key.
• Advanced digital tools: from analytics dashboards to AI-powered decision support.

Together, Moro Hub and DCAS will develop and roll out digital systems that improve how emergency data flows — helping first responders make faster, smarter calls in the field. Julfar summed it up neatly: "Partnering with Moro Hub will allow us to integrate advanced digital capabilities, streamline emergency operations, and ensure the highest standards of healthcare delivery."

Why does it matter?

In a city that measures time in milliseconds and innovation in gigabytes, speed and precision can save lives. Digital transformation isn't just about tech — it's about trust, transparency, and timing. With Moro Hub's data and AI muscle behind DCAS's life-saving mission, the collaboration could:

• Sharpen emergency response times.
• Strengthen cybersecurity and data sharing across medical networks.
• Reduce operational bottlenecks through automation and predictive analytics.

Simply put, it's about giving Dubai's paramedics digital wings — so that help arrives not just fast, but smart.

The context

Dubai has long cast itself as a laboratory for future cities. Under the wider Digital DEWA umbrella, Moro Hub has been central to turning those ambitions into working systems. Its latest partnership with DCAS fits neatly into the city's broader vision — using data to drive both efficiency and happiness. This move echoes Dubai's push toward becoming the world's smartest and happiest city — a place where digital infrastructure quietly powers human wellbeing.

What we're seeing here isn't just another MoU. It's a handshake between innovation and service, a sign that Dubai's digital revolution is no longer confined to skyscrapers and sensors — it's now riding in the back of every ambulance.