LG, Samsung announce partnership targeting healthcare displays

Korean tech giants LG and Samsung have recently announced new partnerships with healthtech companies to expand the use of screens in patient rooms and elsewhere on hospital and clinic floors.

Let's see what each of the two has been working on

LG to bring Aceso's Pane of Glass software to its hospital TVs

LG Business Solutions is working with healthcare tech company Aceso Interactive on a new platform designed to deliver customizable, personalized content to digital displays in healthcare settings.

Aceso's new Pane of Glass platform enables hospitals to use digital displays like LG's Smart Hospital TVs as blank canvases, allowing full control of the information displayed.

Aceso's platform consumes and presents data from various clinical, AI and operational source systems, and seamlessly integrates virtual care and remote monitoring services. The result is a user-friendly experience for both patients and clinicians, and a personalized view of patient-specific clinical or care team information, entertainment, education and more — all delivered directly to the patient room TV.

The Aceso Pane of Glass on LG Hospital TVs also enables a range of room configurations through features such as screen splitting, where content is split between two in-room displays. One such setup could dedicate a display for media viewing and entertainment while a second display, perhaps a touch screen, shows patient information or serves as an active whiteboard.

Organizations looking to deploy the new Pane of Glass platform can also use existing non-smart displays through the addition of an LG set top box.

Vitalchat's inpatient telehealth solutions can now be paired with Samsung TVs

The Vitalchat app — which offers immediate access to the company's patented telehealth solutions — can now be paired with Samsung's healthcare displays to deliver a more informed, comfortable and personalized patient care ecosystem.

Vitalchat leverages AI to offer industry-leading and industry-first features, including:

• SmartView: Patented software that continuously scans patient rooms for movement using in-room video. Cameras monitor for irregular movement and voice cues, providing 24/7, at-a-glance monitoring of patient activities, staff rounding and visitors.
• MultiView: Configurable dashboard with an intuitive interface enables providers to view up to 100 patient rooms simultaneously across a department, facility or location. Remote alerts help nurses get to patients in need faster.
• Bandwidth Conservation: Patented architecture conserves data transmitted over a network while enabling video to be activated only upon an alert, minimizing network requirements by approximately 20-fold compared to video streaming.
• Hardware Agnostic: Solutions seamlessly integrate with any existing technology stack, further reducing overhead costs for hospitals.

The Vitalchat app runs on the Tizen platform within the Samsung healthcare TV, which enables hospitals and other clinical environments to use a lower-cost camera and still generate the same, high-quality audio and video without bogging down the network.

On the record

"Aceso successfully leveraged the superior processing power of LG's Smart Hospital TVs to host and run the new Pane of Glass platform natively, simplifying system design and lowering total costs," said Tom Mottlau, LG Business Solutions USA's Healthcare Director. "Since no additional hardware is required, the displays can be mounted anywhere there is a power outlet and then connect to the network either wirelessly or through a hard-wired connection."

“Our partnership with Vitalchat illustrates our commitment to driving better healthcare by connecting patients and families with their care team,” said Chris Mertens, Vice President of U.S. Sales, B2B Displays, Samsung Electronics America. “The pairing of Samsung healthcare grade displays and Vitalchat’s SmartView and MultiView software ensures patients are being monitored 24/7, as an exemplified safeguard for patient safety and quickly attending to a patient’s needs.”