HealthTech firm Doctorna brings its CRM & telehealth services to Saudi Arabia

The HealthTech firm Doctorna has just landed in Saudi Arabia! With the Kingdom racing ahead on its digital health journey — thanks to its ambitious Vision 2030 roadmap — Doctorna's arrival couldn't be timelier.

"Our expansion into Saudi Arabia is a testament to our unwavering commitment to advancing healthcare technology across the GCC," said Ashraf Altawashi, Doctorna's Founder and CEO.

And he's not just talking the talk, with the firm rolling out its signature healthcare CRM and telehealth tools, tailor-made for clinics, hospitals, and healthcare pros navigating an increasingly digital world.

How does it work?

Doctorna's platform is an all-in-one system that tackles the messy, time-consuming parts of running a modern medical practice:

• Smart CRM that tracks patient histories, preferences, and interactions, all while staying compliant with local data laws under the watchful eye of SDAIA.
• Telehealth tools that let doctors connect with patients virtually — think video calls, real-time messaging, and appointment management — all without skipping a beat.
• AI-powered analytics that don't just crunch numbers but actually help clinics make smarter decisions — whether it's optimizing scheduling or improving patient follow-ups.
• Built-in communication channels, like WhatsApp, and full Arabic language support mean both doctors and patients feel right at home.

The platform also makes billing easy — VAT-ready out of the box — and comes with local support teams who understand the unique quirks of the Saudi market.

Why does it matter?

Saudi Arabia's healthcare system is under transformation. But while the ambition is sky-high, the day-to-day grind of healthcare delivery still includes long wait times, overloaded admin staff, and fragmented patient records. That's where Doctorna steps in. It promises to:

• Cut the paperwork chaos
• Help patients get care quicker
• Make clinic operations smoother and smarter

"We are excited to bring our innovative solutions closer to Saudi medical professionals," said Altawashi. "Our goal is to be a leading partner in the Kingdom's journey towards a more connected and efficient healthcare ecosystem."

In short: more time for doctors to care, and less time juggling spreadsheets.

The context

Doctorna's launch in the Kingdom isn't happening in a vacuum. It's part of a broader digital health revolution sweeping across Saudi Arabia. And Vision 2030 isn't just a slogan — it's a high-stakes national effort to diversify the economy and upgrade public services, including healthcare. That means big investments, open doors for innovation, and a hunger for modern, scalable solutions.

And the demand's already there. Clinics and hospitals across the Kingdom are scrambling for tools that actually work — tools that can handle scale, complexity, and regulation, all while keeping patients happy and secure.

Doctorna, which has already been tested in the GCC, seems ready to ride that wave. With its local-first approach — think Arabic interfaces, culturally fluent support teams, and deep regulatory compliance — it's positioning itself as more than a vendor. It wants to be a partner in Saudi's healthcare future.