Patient and Staff Experience Edition of the International PX Congress 2025 in Abu Dhabi Parent: BII Health

The International Patient & Staff Experience Congress - UAE 2025 is a premier healthcare event that aims to position experience — empathy, trust, and connection — as the cornerstone of transformative care, spotlighting how elevating patient and staff experience can drive up to 40 % enhancements in satisfaction and retention. Over two days, attendees can engage in cutting-edge sessions, tech talks, solution showcases, and networking opportunities — culminating in hands-on workshops that bring strategies to life. The line-up features a distinguished scientific committee and speakers drawn from leading regional institutions—such as Sheikh Shakhbout Medical City, NMC, Burjeel Medical City, and more—bringing together visionaries in clinical innovation, quality, nursing leadership, and patient safety. Emphasizing workforce wellbeing, cultural inclusivity, leadership, compassionate data use, and care beyond traditional settings, the congress offers a holistic platform for healthcare executives, patient experience leaders, clinicians, and innovators to collaborate, learn practical solutions, and drive meaningful change across the region’s healthcare landscape.
Park Rotana
Abu Dhabi
United Arab Emirates
Highlights ⭐
- Two-day congress: A dynamic program filled with cutting-edge insights, strategic sessions, tech-talks, solution showcases, and deep-dive discussions—all focused on elevating the experiences of both patients and healthcare staff.
- Healthcare leadership awards: A celebratory gala honoring outstanding initiatives and excellence in patient and staff experience across the region.
- Post-congress workshops: A dedicated hands-on workshop day offering practical, immersive sessions to help attendees implement and apply strategies learned during the congress.
- Focus on trust, empathy & connection: The event centers on redefining healthcare experience, emphasizing how building trust and empathetic connections can yield up to 40% higher patient satisfaction and improved staff retention.
- Exclusive networking & solution showcases: Opportunities abound to connect with regional healthcare leaders and innovators, explore the latest tools and solutions, and forge meaningful collaborations that advance patient and staff experience.
