San Francisco-based company unveils AI solution for maternity care

San Francisco-based Millie has unveiled something rare in the world of women's health. It is a new AI agent named Maia that slips into the Millie mobile app as if it has always belonged there. The idea is simple. Give women faster answers, sharper insights, and a gentler kind of support during pregnancy and beyond. In a field that often feels tangled in old pipes and dusty systems, this move feels almost like opening a window.

Chase Schwalbach, who leads product and technology at Millie, captured the current mood in healthcare. "The healthcare system is full of valuable patient data that sits trapped in disconnected systems," he said. His point lands because many legacy tools were never designed for anything close to modern AI.

How does it work?

Maia is not just a chatbot. It is an always awake companion that learns over time. It remembers past conversations. It adjusts to a patient's tone. It builds on medical history inside Millie's walls. It gives answers around the clock without forcing patients to dig through long guides or wait for callbacks.

Under the hood, Millie rebuilt its entire data foundation so AI can breathe. They created a unified, AI-ready layer that links clinical notes, operations, and patient inputs in one place. The payoff is instant.

A few examples:

• Business teams can now ask questions in plain English and see charts or spreadsheets appear in seconds.
• The system predicts staffing needs and reveals appointment availability.
• It generates follow-up lists and manages support tickets with little human effort.

On the clinical side, Millie uses ambient documentation tools to pull insights out of electronic records that usually hide information in silos. The AI can flag risks early, highlight issues providers should watch, and shape a more precise care path over time.

Why does it matter?

This is not a story about clever software. It is a story about fixing long-standing blind spots in women's health. Many patients face wait times, fragmented advice, and limited access to specialists. An always available agent that carries context from one interaction to the next changes that dynamic.

It also eases the burden on clinicians during a national OB-GYN shortage. By handling routine questions and paperwork, the system frees providers to focus on moments that actually require a human touch. As Emma Silverman at TMV put it, "True impact comes from reimagining how care is delivered from beginning to end." For years, the field has been held back by gaps in data and broken continuity. Maia offers a way to patch those cracks.

Better data means better outcomes. With long-term insights and real-time signals, Millie is building a care model that grows smarter with every patient interaction.

The context

Women's health tech has spent years trying to keep pace with what modern parents expect. Millie's midwifery-led approach and its mix of in-person and remote care already set it apart. The addition of Maia simply accelerates that shift. The company has expanded into gynecology services such as fertility assessments and menopause support, and plans to open more clinics in 2026 with new health system partners lined up.

There is strong demand from health systems that want solutions for clinician shortages and more connected care experiences. As Millie's founder and CEO, Anu Sharma, noted, many institutions are searching for "next generation solutions that not only address acute OBGYN shortages, but also meet the expectations of modern parents." In her view, AI makes Millie's care model even stronger.

This launch signals a broader change. Health systems are moving toward tools that feel personal, intelligent, and efficient. Millie's new agent is a glimpse of what that future might look like.